Virtual Personal Assistant For both Local & Foreign Clients WBA understand the need and importance for all businesses to keep their expenses and costs of operating their business at bay and as part of our effort to help our clients do that; WBA introduce Virtual Personal Assistant service (VPA). What is Virtual Personal Assistant (VPA)? VPA is just like your very own admin assistant, your employee. VPA help bank-in your cheques, book air tickets, enact telegraphic transfer, prepare and issue your invoices, and much more. Why use WBA`s VPA service and not employ my own staff? VPA has all the advantages of a physical employee and NONE of the high overheads and headaches such as medical leaves, CPF contributions, annual and maternity leaves, bonuses, salary increaments and so on. What`s the costs? Good question! Most importantly, the cost for a VPA is only a fraction of a physical employee. Instead of paying minimum S$1200/mth for a physical employee, a VPA cost ONLY as little as S$150/mth. NOT counting welfare and benefits, you already saved S$12,600.00 per year. VPA SCOPE OF DUTIES Typing Assignment - VPA Basic, Intermediate & Professional Typing assignments are only valid for typing of invoices, delivery orders, quotations, pruchase orders and official business letters. Strictly NO typing of personal related documents. Format/template of documents MUST be provided by you in .exe or .doc format (using SD card or flash drive). Charges shall apply should you require us to provide or set the format. No hard copies documents, equipments, belongings or files are allowed to be kept or stored within our premises. You are advised to email us all the details and contents for the documents (self-drafted copy for letters) to avoid any possible miscommunication, misinterpretations and/or misunderstandings. For call-in typing duties, please be informed that we will carry out the duties as instructed based on information received and though extreme effort will be made to avoid any miscommunication, misinterpretations and/or misunderstandings, we cannot guarantee the accuracy of these documents and shall hold no responsibilities for any errors and any possible damages or losses suffered by you. You are advised to check and confirm all documents (via email or fax) before we mail or fax them out. You are required to provide us with at least ONE (1) day grace time depending on the amount of work required. However, rest assure that we will attend to your rquest the soonest possible. All documents will be mail or fax out within the same day. Virtual Filing of Documents - VPA Basic, Intermediate & Professional All documents shall be “filed” (saved) in memory card/ flash drives provided by you. No hard copy filing will be provided. Upon exhausting of storage space in these memory cards/flash drives, you are required to replace them immediately failing which documents will not be saved until a fresh memory card/flash drive is replaced. In such event, a copy of the document will be forwarded to you via email attachment. Documents will be saved into respective folders created within the memory cards/flash drives. Cheque Deposit service - VPA Basic, Intermediate & Professional All cheques received shall be deposited into their respective banks once a week. Upon your request to deposit any cheques within the same day of receipt or any days other than our routine cheque-deposit-day, a fee of S$10 is payable for such errand. All cheques received will be scanned and emailed to your email address provided by you as per our record. As we will bank-in these cheques through the respective banks` Quick-Cheque-Deposit Box, no bank-in slips will be provided. Mail Screening - VPA Intermediate & Professional By act of subsription for this service, you hereby authorise us to open and screen through all your mails received (no parcels or packages will be opened). All mails (except those such as booklets, etc.) will be scanned and email to your email address as per our record. Fax Receiving & Forwarding (Shared-Line) - VPA Intermediate All faxes received will be forwarded to your email address as per our record. Virtual Dedicated Telephone Line (Redirected) - VPA Professional There is no physical phone and line for this service. All call will be redirected to your mobile phone or other specified phone number. Virtual Dedicated Fax Line (Redirected) - VPA Professional There is no physical fax or line for this service. All faxes will be re-routed to your email address such as yahoo, gmail or hotmail. Courier Arrangement Service - VPA Professional We will help you arrange with our associate courier firm to have your parcels/packages/documents collected and/or delivered to your desired address as and when instructed. You may only use our associate courier firm for this service. A pre-paid sum of minimum S$100 for this service is required. When the balance of this pre-paid sum falls below S$30, you will be required to top it up to at least S$100. In the event where there is insufficient pre-paid sum, this service shall be suspended. NOTE: You are required to update us immediately for any changes in your email address and to ensure that they are valid and not “over quota”. *All payments must be made THREE months in advance prior to its` due date to avoid service disruption. Packages with Telephone Answering and Fax services (both shared-lines & dedicated lines) shall have their service line suspended/terminated if the payment is not receive on or before its` due date. These telephone and fax numbers may not be available for renewal after suspension/termination.     VIEW PACKAGES